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Archive for October, 2012

Text, Video Calling, and Network Management demonstrated at IPSTA

Thursday, October 25th, 2012

How will texts and video calls be handled by the PSAP in the near future?

Demonstrations of these capabilities were given at the Illinois Public Safety Telecommunications Association (IPSTA) 2012 conference earlier this week (October 21 – 24, 2012) in Springfield, Illinois. The presentation by the team of Barbara Kemp and David Staub of Assure911 and Brian Knueppel of Acme Packet showed how text messages and video calls can be routed by location of the caller to a call taker at the appropriate PSAP. The connections leveraged the ESInet and NG 9-1-1 system set up in the Real Time Communications Lab at the Illinois Institute of Technology (IIT), to deliver text messages from a handheld device in the auditorium to a laptop registered as a call taker on the i3 PSAP located at the Lab.


Secure Video with Broadcast

Secure Video with Broadcast

The video call showed the ability to provide important visual data, in this case the building floor plan, from the scene of a simulated emergency event to the call taker position.

Barbara Kemp outlined the way a call flows through an NG 9-1-1 system.  A write-up on the subject in everyday terminology can be downloaded by clicking below:

NG 9-1-1 Call Flow

Another demonstration showed how video from a caller can be distributed to a wider audience using existing video broadcasting technology.  What made this and the other connections special, besides routing based on location, was that they were all completely secure.  Since the flow of data went through the IIT RTCL ESInet, in each case it was protected by the Acme Packet Border Control Function (BCF), one of the NG 9-1-1 Functional Elements deployed at the lab.

The presentation can be downloaded from the Assure911 website here:
Assure911 and AcmePacket at IPSTA 2012

The talk also covered the topics of ESInet Security, NG 9-1-1 Reliability and end-to-end Network Management. The Assure911 team showed the use a Mobile App for network management.

End to End Monitoring for Reliability

End to End Monitoring for Reliability

Demo App for IPSTA 2012

Saturday, October 20th, 2012

Come see David Staub and Barbara Kemp of Assure911, and Brian Knueppel of ACME Packet at IPSTA this week. On Monday October 21, 1:30 PM, they will be speaking about Next Generation 9-1-1 Texting, Secure Video calls, and Network Management, in the “Plaza A” room. Demonstrations are planned and you can participate with the Assure911® Demo App.

An updated FREE APP for the Android platform is being made available to accompany Next Generation 9-1-1 Secure Text and Video calling demonstrations that are being given at The 28th Annual Illinois Public Safety Telecommunications Conference
October 21st – 24th, 2012, Crowne Plaza Hotel, Springfield, Illinois.

The Assure911.net and Acme Packet product teams are working together to highlight an important advancement in emergency communications made possible by NENA’s development of a set of standards for Next Generation 9-1-1.

The demonstrations will exhibit the ability to not only route text messages to the appropriate 9-1-1 call taker based on the caller’s geographic location, but also the ability of one of the NG9-1-1 functional elements (FEs), the Border Control Function (BCF), to monitor for important recurring themes in the body of the messages and alert the proper authorities. The cases of a campus bomb scare and a tornado sighting are to be demonstrated. The SMS messages are to be exchanged between an app on an Android-based smart-phone and an NG9-1-1 call taker. The position of the originator is obtained using the embedded GPS capability of their device. The BCF logs the event to the Assure911® Network Monitoring platform which in turn alerts a set of mobile devices in the audience, representing the smart-phones of NG9-1-1 system managers.

Demo Architecture Diagram
Demo Architecture Diagram
Download the app now!!!

Complete instructions for the app are available here.

If you are attending the conference look for Assure911’s Barbara Kemp or Acme Packet’s Brian Knueppel for more information

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